Frequently Asked Questions
Everything you need to know about specifying, ordering, and caring for KINGSTONE surfaces. Can't find your answer below? Get in touch — our team responds within one working day.
What materials do you specialise in?
We specialise in premium quartz surfaces and also offer a selected range of granite and sintered stone for residential and commercial projects.
Do I need to book an appointment to visit the showroom?
Appointments are recommended to ensure dedicated assistance from our specialists, though walk-in visits are also welcome. Book a viewing to reserve your time.
Can I request slab sizes, block images, or samples?
Yes — you can request slab sizes, block images, and samples directly through our enquiry forms or by contacting our team. Samples are hand-cut and posted free, next-working-day to UK addresses. Request a sample.
Are your quartz surfaces suitable for kitchens and bathrooms?
Absolutely. Our quartz surfaces are non-porous, durable, and ideal for kitchens, bathrooms, and other high-use areas. They resist staining, scratching, and bacterial growth — making them a hygienic and long-lasting choice for any interior.
Do your quartz surfaces require sealing or special maintenance?
No. Our engineered quartz surfaces do not require sealing and are easy to maintain with simple daily cleaning using a soft cloth and mild soap. See our Maintenance & Care guide for full instructions.
Do you provide fabrication and installation services?
We work closely with trusted fabrication and installation partners across the UK and can guide you through the entire process — from selection to completion. Speak to our trade desk to be matched with a local specialist.
What is your warranty?
All KINGSTONE Quartz surfaces are covered by our 25-year limited warranty for residential applications. The warranty must be activated within 30 days of installation via our warranty registration form. Full terms are available in our Warranty Terms and Conditions.
What are your UK delivery lead times?
England & Wales: 1–2 working days · Scotland (Lowlands): 2–3 working days · Highlands & Northern Ireland: 3–5 working days. Larger trade orders can be scheduled to coincide with your fabrication timeline.
Do you offer trade pricing?
Yes — fabricators, kitchen studios, architects, interior designers, and developers receive trade pricing on every slab. Contact our trade desk to open a trade account.